As almost half a million people rushed to apply for Universal Credit over the last nine days, the Department for Work and Pensions has redeployed thousands of staff to help go through the claims.
As almost half a million people rushed to apply for Universal Credit over the last nine days, the Department for Work and Pensions has redeployed thousands of staff to help go through the claims.
Tonight, officials have claimed the system is βstanding up to the challengeβ and that theyβre taking βurgent action to boost capacityβ. But will people making claims have to wait weeks for the cash they desperately need?
The Commons work and pensions committee heard. The work and pensions secretary,ThΓ©rΓ¨se Coffey,told the committee that extra money had been directed to an online verification programme, while staff would also be making outbound calls to verify peopleβs claims.
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